Maintenance Operative — Skills Assessment

Maintenance Skills Assessment

90 regular Airbnb maintenance tasks across 9 trade areas. Complete every section to generate your results.

Can do independently
⚠️ Needs guidance
Cannot do

Your Details

Assessment Summary

0
Can Do
0
Needs Help
0
Cannot Do
Complete the assessment below to see your results.
0 / 90 can do independently

Jump to a section

🛋️ Interiors Upkeep 0/10 🍳 Kitchen 0/10 🚿 Bathrooms 0/10 🌿 Gardens 0/10 🔌 Appliances 0/10 🛡️ Safety & Compliance 0/10 🔐 Locks & Access 0/10 🚰 Plumbing 0/10 ⚡ Electrical 0/10

How to complete this assessment

For each task below, tap ✅ if you can do it without help, ⚠️ if you've done it before but would need some guidance, or ❌ if it's outside your current skill set. Be honest — we use this to match you to the right jobs and build your training plan.

📋 About You

🛋️

Interiors Upkeep

0/10
Curtain pole / track loose or fallen Common
Re-fix to wall with correct rawlplugs and screws. Check bracket weight rating for pole length.
Blind repair or replacement Occasional
Re-thread cord, fix broken slats, or swap roller mechanism. Know our standard blind sizes per property.
Touch-up painting and scuff repair Common
Fill holes, sand, feather wet-edge paint to avoid visible patches. Use property-matched paint stored on-site.
Picture / artwork re-hanging and straightening Occasional
Use correct wall anchor for surface type (plasterboard vs brick). Level, no visible marks left from previous fixings.
Door handle / knob tightening or swap Common
Tighten grub screw, re-align latch, or replace full handle set. Test both sides before leaving.
Wardrobe / bedroom door alignment Occasional
Adjust hinges, check floor clearance, realign sliding track. Doors must close flush without catching.
Skirting board / architrave re-fixing Occasional
Re-bond with adhesive, pin and fill nail holes, touch up paint. Seamless finish expected.
Carpet stain treatment Common
Identify stain type, apply correct product, blot not scrub, dry fully before guest arrival. Know when to escalate to professional clean.
Shelf / towel rail / mirror re-fixing Common
Identify correct anchor for wall type, drill, plug, fix, test load. No visible holes or rawlplug residue.
Furniture joint / wobble repair Occasional
Tighten Allen bolts, re-dowel loose joints, use wood glue on splits. Test stability before use by guests.
🍳

Kitchen

0/10
Cupboard door alignment — hinge adjustment Essential
Adjust concealed hinges (up/down, in/out, depth) so doors sit flush and close cleanly.
Hinge replacement (snapped or seized) Common
Remove old hinge, match spec (35mm boss, full/half overlay), fit and align new hinge.
Drawer runner repair or replacement Common
Remove drawer, inspect runner type (undermount or side), replace if bent or broken.
Kitchen tap washer / cartridge replacement Essential
Isolate supply, disassemble tap head, replace washer or ceramic cartridge. No drips.
Under-sink leak check and fix Essential
Inspect P-trap, supply hoses, and waste connector. Tighten slip joints, replace washers, reseal if needed.
Worktop chip and scratch repair Common
Use appropriate filler or repair kit matched to worktop type (laminate, wood, stone). Sand and seal.
Tile grout cleaning or spot re-grout Occasional
Clean with grout pen or re-grout individual joints. Colour-match to existing. Allow full cure before use.
Extractor fan / cooker hood filter clean or replace Occasional
Remove and wash or replace charcoal/mesh filters. Check fan runs freely.
Cupboard / drawer handle replacement Occasional
Match screw hole spacing, fit new handle, check all doors consistent.
Kitchen splashback silicone re-seal Common
Remove old silicone, degrease surface, apply neat bead, tool off. 24hr cure — guest comms needed.
🚿

Bathrooms

0/10
White silicone re-seal (bath / shower tray) Essential
Remove all old silicone cleanly, degrease, apply straight bead, tool off with wet finger. No air bubbles.
Toilet seat replacement Common
Remove old seat (top-fix or bottom-fix bolts), fit correct-size replacement, align and test.
Shower head descale or replace Common
Soak in white vinegar or replace if limescale too heavy. Check flow rate after.
Toilet flush mechanism repair Essential
Replace fill valve, flap valve, or syphon unit. Know dual-flush vs syphon systems. No running water after fix.
Towel rail / robe hook re-fixing Common
Re-fix with correct wall anchors. Heated towel rail issues — check valve and bleed point.
Extractor fan clean or swap Common
Remove cover, clean blades and housing, or swap unit if seized. Confirm it activates with light switch.
Mirror re-fixing Occasional
Re-fix with mirror screws or adhesive pads. Check load capacity. Level and test stability.
Shower screen / door adjustment Common
Realign hinges or adjust sliding rollers so screen seals correctly and doesn't leak onto floor.
Tile grout cleaning or re-grout Common
Clean mouldy grout or regrout individual tiles. Colour-match, full cure before use.
Bathroom accessory re-fix (loo roll holder, soap dish) Occasional
Re-plug and fix with correct anchor for tile or plasterboard. No cracked tiles. Test firm hold.
🌿

Gardens

0/10
Lawn mow, edge and present Essential
Mow to consistent height, edge cleanly against paths and beds, blow or rake clippings. Guest-ready standard.
Weeding (beds, patio, path joints) Common
Remove weeds by root — don't just top them. Apply membrane or gravel topping if persistent.
Patio / decking jet wash Common
Remove algae, moss and general grime. Check for damaged slabs or loose decking boards after wash.
Garden furniture clean and check Essential
Wash furniture, check for damage (broken welds, cracked plastic), store or replace if unsafe for guests.
Hedge and shrub trim Occasional
Trim to tidy shape with clean lines. Bag all arisings. Know which plants are seasonal.
Gutter clearing Common
Remove debris from gutters and check downpipes are flowing freely. Use ladder safely.
Fence panel repair or replacement Common
Refit blown panels, replace broken posts, check all fixings. Privacy fencing must be guest-ready.
Outdoor lighting check and bulb replacement Occasional
Test all external lights, replace bulbs with correct outdoor-rated type, check timer/sensor operation.
BBQ clean and seasonal check Occasional
Degrease grill and burners, check gas connections or charcoal tray, test ignition, replace cover.
Bin area clean and tidy Essential
Empty all bins, sanitise bin area, put out on correct collection day, return to designated spot.
🔌

Appliances

0/10
Washing machine — filter clean and error code diagnosis Essential
Remove and clean pump filter (catch water), identify error code from manual, test on short cycle.
Dishwasher — filter clean and drain fault Common
Remove and wash filter basket, check spray arm holes, run empty cycle with cleaner, check drain hose.
Fridge / freezer — defrost and seal check Common
Manual defrost if iced up, wipe out drain hole, inspect door seal for tears. Replace seal if cold air escaping.
Tumble dryer — lint trap and vent clean Essential
Clean lint filter after every use, check external vent is clear. Blocked vents are a fire risk.
Oven — clean and element check Common
Degrease oven interior, check grill and fan elements, test all hob burners or zones. Report any element failure.
Coffee machine descale Occasional
Run descale cycle with correct tablet or solution. Know each machine model. Rinse fully before guest arrival.
TV / streaming reset and setup Common
Factory reset smart TV, log into guest streaming accounts, retune Freeview, replace remote batteries.
Extractor / cooker hood — motor or filter fault Occasional
Clean or replace filters, check motor runs freely, test on all speed settings.
Microwave — clean and test Occasional
Degrease interior and door seal, check turntable runs, test heating on a cup of water. Replace if sparking.
Heating thermostat — setup and fault Essential
Replace battery, reprogram schedule, bleed radiators if cold spots. Know our Hive / Nest setups.
🛡️

Safety & Compliance

0/10
Smoke alarm test and battery replacement Essential
Press test button, replace battery if beeping or failed. Know battery type per model. Log date. Legal obligation.
CO alarm test and battery replacement Essential
Test monthly, replace battery annually, replace unit after 7 years. Know difference between CO and smoke alarm.
Fire extinguisher check (pressure / expiry) Essential
Check pressure gauge is in green zone, check pin is in place, check expiry date. Log inspection.
Fire blanket — location and condition check Essential
Confirm accessible position (kitchen), packaging undamaged and not previously deployed.
Mould — identify, treat and report Essential
Surface mould: treat with anti-mould spray, ventilate. Penetrating mould: photograph and escalate immediately. Never paint over.
Pre-guest safety walk-through Essential
Systematic check: all appliances, electrics, alarms, plumbing, locks, loose fixings, trip hazards. Before every check-in.
Trip hazard identification and reporting Essential
Spot lifted carpet, cracked paving, loose handrails, poor lighting on stairs. Flag, photograph, and report.
COSHH — chemical storage check Common
All cleaning chemicals stored in locked or out-of-reach cupboard. Check labels, no leaks, dispose of expired products.
Damage evidence — photograph and log Essential
Photo with context and close-up, note time/date/property, log in system. Never clean up before evidence captured.
PAT testing awareness and fault reporting Common
Identify visual faults (frayed cables, cracked plugs), remove and report. Do not PAT test unless qualified.
🔐

Locks & Access

0/10
Lockbox fault — code not working Essential
Check battery, re-enter master code, factory reset procedure. Know manual override. Arrange key handover if unresolvable.
Smart lock battery replacement Essential
Identify lock model (Yale, Igloohome, Nuki), replace correct battery type, test code, confirm app shows online.
Smart lock connectivity / app issue Essential
Check Wi-Fi and Bluetooth range, re-pair lock to hub, update firmware via app. Escalate if persistent offline.
Stiff or jammed front door Essential
Diagnose cause (dropped hinge, swollen wood, bent frame), tighten hinges, wax edge, plane if needed.
Door closer adjustment or replacement Common
Adjust closing speed and latch speed via valve screws. Replace hydraulic unit if failing. Fire doors must self-close fully.
Window lock repair or replacement Common
Identify lock type (cockspur, sash, casement), replace if damaged or seized, test key operation on all windows.
Patio / bifold door alignment Common
Adjust hinge or roller alignment so door seals fully, doesn't scrape floor, and locks securely.
Key safe — reset master code Common
Follow model-specific reset procedure, set new code per our property key log, test access before leaving.
Intercom / video doorbell fault Occasional
Check power (wired or battery), check Wi-Fi signal, re-pair to app. Test two-way audio.
Garage door / gate fault (manual override) Common
Locate manual release cord, disengage motor, operate manually. Know when to call specialist. Secure property before leaving.
🚰

Plumbing

0/10
Unblock a drain — sink, shower or bath Essential
Plunger, drain snake or enzyme cleaner. No caustic soda on plastic pipes. Test flow rate after.
Dripping tap — washer or cartridge replacement Essential
Isolate supply, disassemble head, replace washer or ceramic cartridge, reassemble. No drips under pressure.
Running toilet — fill valve or flap valve Essential
Identify fault (running or slow fill), replace fill valve or flap valve. Know dual-flush vs syphon.
Boiler pressure check and re-pressurise Essential
Check gauge (target 1–1.5 bar cold), locate filling loop, top up slowly, close loop. Never exceed 2 bar.
Bleed radiators Common
Use radiator key, open bleed valve, release air until water appears, close valve. Re-check boiler pressure after.
Identify and isolate a water leak Essential
Locate stopcock, isolate supply, photograph and log. Know when to call emergency plumber vs. wait.
Low water pressure investigation Common
Check stopcock fully open, check for airlocks, check neighbours (mains issue), report to water provider if needed.
Outside tap isolation for winter Common
Turn off internal isolator valve, open outside tap to drain, insulate if exposed. Prevents burst pipes.
Shower re-seal (silicone around tray / enclosure) Essential
Remove all old silicone cleanly, degrease, apply neat bead, tool off. 24hr cure — communicate to guests.
Toilet cistern internal check Common
Remove lid, check all internal parts (float, fill valve, flap), note any cracks. Replace lid correctly.

Electrical

0/10
Reset a tripped fuse / RCD Essential
Locate consumer unit, identify tripped breaker, isolate faulty appliance, reset. Never repeatedly reset a persistent trip.
Bulb replacement — all types (GU10, bayonet, B22, E14, LED strip) Common
Identify correct type and wattage, use steps safely, dispose of old bulbs correctly. Test before leaving.
Wi-Fi router reset and troubleshoot Essential
Power-cycle router, check cables, confirm SSID broadcasting, run speed test. Report if ISP issue.
Doorbell — battery or wired fault Occasional
Replace battery or check wired connection at transformer. Test chime inside property. Reset Ring / Nest if connectivity lost.
Outdoor socket / garden lighting fault Common
Check RCD in consumer unit, check outdoor socket is weatherproof and undamaged. Replace if cracked or corroded.
Smart plug / thermostat setup and re-pair Common
Re-pair Hive, Nest, or TP-Link plug to app, check schedules, test manual override.
TV aerial — Freeview retune Occasional
Auto-retune channels on TV, rescan if channels missing, check aerial cable connection.
Extension lead / socket fault identification Essential
Check for scorch marks, test each socket, remove from use if damaged. Replace like-for-like. Never daisy-chain.
USB socket / charging point replacement Common
Replace cracked or non-functioning USB socket. Know standard single/double gang sizes. Test USB and mains outputs.
Extractor fan — isolate and replace Common
Turn off supply at fuse board, remove old fan, fit like-for-like replacement, re-connect wiring, test. Must be IP-rated for bathroom.

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